Product Description
Panasonic, the leading provider of ruggedized portable computers, has elevated the bar of both notebook and tablet computing with the introduction Toughbook 18.The Toughbook 18 uses an advanced mobility platform and the latest processing technology for maximum performance with minimal battery drain. The Toughbook 18 is the lightest fully ruggedized model in the Toughbook range. Its robust design protects valuable data from impact, moisture, water and dust and weighs 2.0kg for highly mobile use.This notebook is equipped with dual pass through antenna.
Product Details
- Amazon Sales Rank: #7146 in Personal Computers
- Brand: Panasonic
- Model: CF-18DHAZXKM
- Display size: 10.4
Features
- It has elevated the bar of both notebook and tablet computing with the introduction Toughbook 18
- It uses an advanced mobility platform and the latest processing technology for maximum performance
- The Toughbook 18 is the lightest fully ruggedized model in the Toughbook range
- This notebook is equipped with dual pass through antenna
Customer Reviews
Most helpful customer reviews
10 of 10 people found the following review helpful.
Pretty nice little laptop
By C. Johnson
I am using this computer for a project our company is working on. We are writting software to be used on this PC out in the field.
So far this seems like like pretty nice laptop. Like advertised this is a VERY sturdy notebook. We have dropped this thing from a table and it still works like a charm. The overall look of this PC is very rugged looking as well. I like the rough silver coverering, this thing is built like a tank.
The screen turns completely around and can fold down over the keyboard so you can use it just like a tablet. The screen is very bright and clear as well there is no problem with blurry text or a dull screen.
Most of the connectors you will ever need are conviently located on the side of the laptop (2 USB ports, Ethernet, modem jack, and a PCMIA slot). When they are not in use, you can use the doors to cover up the connection. This hides the slots, which add to the stealthy look of the PC.
The stylus fits conviently inside a little holder on the screen, so its very easy to keep up with. There is a little recognition problem while writing with the stylus. you have to write VERY neatly on with the stylus so that the computer can recognize your letters and numbers. Also, it automatically inserts spaces after you write a letter or number, so even if you don't want a space, it puts one there anyway. I have not been able to find any settings that allow you to specify what YOU want it to do, so this can get aggravating.
The PC comes packaged with WindowsXP tablet edition. I am not a big fan of XP, but so far this OS hasn't given me any problems on this PC.
The computer comes with a mobile processor which allows you to connect to a wireless network without having to use a seperate PC card. This is real convient, because I don't have to be tied to a wall jack or a router. I can walk around my house or office and always be connected to the internet.
My main problem with this is that the keyboard is very cumbersome to use, especially for people with larger than average sized hands. It is very easy to fat finger keys. and also some of the button are in different places that your normal 103 Key Keyboard, so it will take some getting used to. In fact I am using it right now to write this review, and I am finding my self having to correct more errors than normal.
Another problem I have is that the touchpad seems very sluggish. I have the mouse sensitivity set at the max, yet, when I use the touchpad, the mouse pointer seenms to just drag along and is very hard to move across the screen.
My third problem is more a cosmetic issue, door for the PCMIA slot never seems to stay closed, even when I lock the door on it, it still pops open.
Overall its a pretty good laptop, but at over 4 grand, very pricey for an average home user. If you don't really need durability out of a laptop, then I don't suggest this one. However if you plan to carry around a laptop out in the field 8 hours/day, then the toughbook may be the route you want to go.
6 of 13 people found the following review helpful.
Worst Warranty service of any computer MFG
By Big Head
I gave this one star because the computer really is tough...but the warranty has been a nightmare.
In the 1950s the axle fell off of a Chevy truck, just out of the lot.
> The dealer claimed that he had no responsibility to repair the car--he
> merely sold the cars...the new owner would have to talk with
> Chevrolet...
>
> The dealer's theory that he could sell something but take no
> responsibility for it, was abandoned by the courts and by federal and
> state laws...also, eventually the car dealers figured out that it was
> more profitable to take care of their customers in the long run...
>
NOT Panasonic.
I did not buy this model--i bought the CF-30, which cost me more than twice as much as this one is listing for...
it is a rugged computer, So, these computers rarely break. But they do sometimes break.
If yours breaks, forget about it. Just go buy a new one.
I don't like worrying about my warranties, so although the computer comes with a well-written standard warranty, i purchased
the
$250.00 Protection Plus Warranty Upgrade (Years 1-3) plus i purchased the
$180.00 Toughbook Premier 3 Year Service Upgrade and i also purchased the
$175.00 3-Year On-site Service
My computer broke (i dropped it--not from Six feet, but from about the height of my bedside table...
Panasonic made me prove the warranty by sending a copy of my sales reciept before they would even talk to me about service.
Then they tried to talk me out of having the on site service, saying it would be faster and easier if i just sent them the computer.
The onsite service guy was nice, but had not been trained on how to fix the Toughbooks, so he took it home with him and sent it to Panasonic.
That was a week ago.
The onsite guy said i should leave my hard drive inside the computer.
He called later and said Panasonic would send me a new computer right away.
Then he called back and said that they would not cover accidental damage...and i should have bought one more warranty...
I pointed out that the warranty covered "non-intential damage"...their representative said that while "non intentional" seems to mean "accidental" it does not mean that "accidental" is covered!
The manager at Panasonic promised to look into my case...but never called me back.
One of my warranties included 'overnight' service.
I was later told that "overnight' means next business night, which, on a Friday, means Monday...but because Monday comes after Sunday, Monday means Tuesday...
Anyway, they have my money, and my computer....and this review.
>
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